1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 0810123544
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP, try clicking on "send OTP" again. If the issue persists, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to shift your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. This should allow you to log in and access the newly updated app with ease.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. This means users can only cash out earnings from their gaming activities, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to complete within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for the issue to be resolved.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used within the gaming platform and are not withdrawable. Any winnings made with the bonus amount can be withdrawn. This means the bonus itself remains locked, while winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if there's a problem with your withdrawal request. If it's delayed, the money should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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